6 pallets movable vacuum cooler
A. COLDMAX provides comprehensive technical support, equipment installation, commissioning and training.
B. 7 * 24 hours technical support telephone assistance.
A. All COLDMAX vacuum cooling systems delivered to customers are carefully inspected and tested, and run for 72 hours without any failures.
B. All COLDMAX vacuum cooling systems delivered are plug-ins ready and well connected, except the customized models.
C. All COLDMAX vacuum cooling systems are guaranteed 12 months from the date of the bill of lading.
Procedure for claiming fault
A. A detailed written description of the failure requires a detailed description of the relevant equipment information and the failure by fax or e-mail.
B. The confirmation of defect should provide relevant images.
C. The COLDMAX engineering and service team will review and provide diagnostic reports.
D. Provide customers with other troubleshooting solutions within 24 hours of receipt of written instructions and photos.
Overseas after-sales service
COLDMAX gives more importance to foreign markets. And for that, we built a 7-member after-sales service team that flies around the world.
In addition, we have branches, agents or partners in many countries, including the United States, Mexico, France, Russia and Uzbekistan.
For countries where there is no partner COLDMAX, do not worry, we can assign our technician plane directly!